METROPOLITAN LIMA: Shipments are made 1 day after the purchase. Deliveries are made only in the afternoon, between 3 pm and 8 pm. The time may vary depending on the district. Shipping time may vary from 1 to 2 business days depending on product stock, the time of purchase, and the district where it is located.

PROVINCES: Shipments to the agency are from Monday to Saturday. If you made your purchase on Saturday (in the afternoon) or Sunday, it is automatically scheduled for Monday. The estimated delivery time is approximately 2 - 4 business days (It is important to note that it could take a little longer than expected due to external issues with the company)

Commercial warranty: "No refunds in cash or other payment methods are issued. No exchanges are allowed for items purchased on sale or items showing signs of wear."

Contact us via the website chat or our WhatsApp, indicating your order number (to locate your purchase details) and which product you wish to exchange.

The product must be in good condition (not dirty, broken, or used).

Hand the product in a bag or box with its respective tags to the delivery driver.

You have 10 consecutive days from the date of purchase to make the request (if exceeded, no exchange of any kind will be possible).

Shipping costs are borne by the customer for both return and outbound shipping.

The garment must not have been purchased on discount or promotion (discounted items are not subject to exchanges or returns).

If the above conditions are not met, your product will NOT be exchanged. We do not issue refunds for products sold.